Service & Maintenance
Britannic Lifts are dedicated to providing high quality products and an outstanding service support to our customers 24 hours a day, 365 days a year. This has resulted in our large client base which includes Councils, Supermarket Chains, Sports Retailers, Residential Care Homes and many more.
Our knowledge and expertise enables us to tailor our products and services to satisfy your particular needs, whether they are for Passenger Lifts, Stair Lifts, Platform Lifts, Service Lifts or Goods Lifts.
Every aspect of our service is aimed at helping you gain maximum return for your investment by ensuring optimum life-long performance of your lifts with the minimum of downtime costs.
Our highly competitive Maintenance Agreements include:
*Standard Maintenance:
- Regular routine services
- Break downs and repairs at extra cost
*Comprehensive Maintenance:
- Call out service inside our normal hours (charges included)
- Includes minor consumables
- Labour charges
- Travel charges
*Full Comprehensive Maintenance:
- 24hr attendance outside our normal hours
Key Service & Product Features:
- Nationwide coverage, and extensive customer support including a 24 hour emergency call-out facility
- Routed and vehicle trackers, for rapid response times of emergency calls
- Dedicated office team, trained to deal with all service & emergency call situations
- Qualified engineers each equipped with mobile phones, full company uniforms and ID cards for maximum security
- Technical support available for the service and diagnosis of all manufacturers equipment
- Large number of spare components readily available
*excluding misuse and abuse